At The Liberty Romford, we're continually investing in the detail - not just in how the centre looks, but how it makes people feel. Ensuring visitors, retailers, and staff feel safe and supported has always been central to this.
TOM STOBBART, centre manager, The Liberty Romford
Over the past year, we've strengthened our security through investment in new CCTV systems and coverage, upgraded car park lighting, and, most notably, introduced My Local Bobby patrols. Delivered in partnership with Romford BID, The Brewery Romford, and our own in-centre security team, the My Local Bobby initiative has had a dramatic impact. Retailers across The Liberty and the wider Romford town centre have reported reductions in crime, faster response times, and a renewed sense of reassurance.
Through shared CCTV links and real-time coordination between our team, the town link system, and local authorities, we're seeing tangible results - with known offenders identified, intercepted, and successfully prosecuted. The increased visibility of My Local Bobby officers has also helped rebuild confidence for shoppers and staff alike, creating a safer and more welcoming environment throughout Romford.
This partnership, alongside our continued investment in systems, reflects owner Redical's wider philosophy of "transformation through accumulation" - focusing on continuous, high-impact improvements that build confidence over time.
Security may not always be visible, but it's the sense of security that matters, and its effect is unmistakable. By investing in smarter systems and stronger partnerships, we're reinforcing The Liberty's role as a trusted, thriving destination at the heart of Romford's
