Leading specialist motor insurance provider’s arrival marks significant vote of confidence in Romford's evolving retail and business destination
Redical, the owner and operator of The Liberty Romford, has announced that KGM, one of the UK’s leading providers of specialist motor insurance, has agreed terms on a new office letting within the centre.
The deal underscores the growing appeal of The Liberty as a mixed-use destination capable of attracting blue-chip occupiers beyond traditional retail.
The 10,800 sq ft letting reflects a broader market trend of professional services businesses seeking well-located, high-footfall environments that offer accessibility, amenity, and a strong sense of place. Romford's strategic position, with excellent transport links into central London and across the wider Essex commuter belt, continues to attract businesses looking to establish or grow their regional presence.
The agreement is expected to bring a significant number of employees to the centre on a daily basis, providing a meaningful boost to local footfall and the wider Romford economy. In turn, this will benefit the centre's existing retail, food and beverage, and service operators.

Dan Tucker, Leasing Manager at Redical, commented: "Securing KGM as an office occupier is a real statement of intent for The Liberty and for Romford as a whole. It demonstrates that the town centre is evolving, attracting not just shoppers and leisure visitors, but professional businesses who recognise the quality of environment and connectivity we offer. This letting is good news for our retail partners, good news for local businesses, and good news for the Romford economy."
KGM has been a longstanding employer in Romford, providing a range of career opportunities and contributing to the local economy. As one of the UK's leading motor insurance MGAs, the business combines specialist industry expertise with a strong focus on developing talent, creating rewarding careers for colleagues at all stages of their professional journey.
Ciaran Astin, Managing Director, KGM commented: "The move to our new Romford office represents a significant investment in the future of KGM and reflects our confidence in the strength of our business, our people and the opportunities ahead. This new location provides an excellent environment for our team to continue delivering outstanding service to clients while supporting our long-term growth ambitions.”
The letting at The Liberty Romford adds to growing momentum at the centre, which has continued to attract new brands and invest in the quality of its offering for both occupiers and visitors.